Sage HR Advice (UK and Ireland only)

Sage HR Advice is a subscription service to help you stay compliant with ever-evolving regulations in HR, employment law, and health and safety.

Sage HR Advice is a separate service and product, not part of Sage People. The service is available for companies with employees in the UK and Ireland.

What is Sage HR Advice?

Sage HR Advice helps all types of companies with employees in the UK and Ireland to stay compliant. Sage HR Advice also helps you to know more about the ever-evolving regulations in HR, employment law, and health and safety.

As an HR or payroll professional, or a multi-tasking business owner, you can stay ahead with cost-effective and legally reliable expertise from Sage HR Advice.

The Sage HR Advice portal can help you understand how to:

  • Manage your workforce’s wellbeing, productivity, and job satisfaction effectively, consistently, and fairly

  • Keep up to date with the latest legislation to have the right policies and processes in place

  • Provide a safe work environment that your employees deserve

  • Operate within legal frameworks, reducing tribunal and penalty risks

Sage HR Advice features

The features and services available to you depend on the Sage HR Advice plan you subscribe to.

 

Online support and advice

Through My Sage, get unlimited access to our online Portal covering HR, employment law, as well as health and safety advice.

Comprehensive HR advice library

Get advice on seven main sections of HR, including:

  • Recruitment

  • Work Arrangements

  • Behaviour and Performance

  • Employee Concerns

  • Attendance

  • Time Off

  • Leavers

It covers 58 different HR topics and there are 250+ downloadable documents and templates.

Comprehensive health and safety advice library

Get advice on six main sections of health and safety, including:

  • Admin and Responsibilities

  • Equipment

  • Harmful Substances

  • Hazards

  • Protecting People

  • Types of Work

It covers 47 different health and safety topics and there are 250+ downloadable documents and templates.

Monthly newsletters

Keep up to date with the latest developments in HR management, employment law, and health and safety legislation.

Proactive alerts

Keep up to date with the latest HR, and health and safety legislation and obligations within your online portal.

Telephone support and advice

Make unlimited calls for support and advice covering HR, employment law, as well as health and safety advice. Speak to our friendly experts Monday-Friday, 9am-5pm on 0191 479 5955, and enter your account number.

CIPD-qualified team of experts

Speak to our friendly experts about HR and health and safety. They:

  • Give legally reliable and practical advice that balances outcome with risk

  • Communicate to you simply and clearly

  • Complete training with up-to-date legislation

Email support is also available. Our team responds to queries within two working days.

Complete audit trail

Get a secure, personalised case viewer. For all new incidents, get complete peace of mind that there's a fully traceable audit trail in place if needed with:

  • Reference numbers for every incident

  • Case notes will be took and stored for your reference

  • Optional follow-up emails after each call to clarify the main points of the conversation and next steps

    A report that gives an end-to-end history of each case (from website usage, documents downloaded, and case reports). This saves time and money if a solicitor needs the full history of an incident

Indemnified advice

Get £20k indemnity per case, and legally reliable advice, webinars, and more.

Extra advice and service features

Cannot find the answer you’re looking for on our website? You can use the Message Us service on the Sage HR Advice home page, or the Call Us option.

Note

When you call the advice line, we ask a security question to make sure we're giving advice to the correct person. Have to hand your Sage account or serial number, or your case number if you’re calling about a matter you've already discussed.

Personalised service

Get a dedicated HR Consultant, who will arrange an introductory call to:

  • Assess your current core policies and procedures

  • Design an action plan outlining tasks and next steps to take to ensure you're fully compliant with all HR and health and safety legislation

You can arrange a regular chat with your dedicated HR Consultant for more personalised support and to make sure your action plan is on track. Your dedicated HR Consultant will also arrange an annual review call to make sure you’re always meeting legal obligations and remain compliant.

Telephone support and advice

Make unlimited calls to your dedicated HR professional. They can advise and support your business on all HR, employment law, as well as health and safety matters.

Speak to your dedicated expert Monday-Friday, 8am-6pm on 0844 371 9009, and state your account number when asked.

Dedicated CIPD-qualified experts

You and your business will have a dedicated expert, who you can speak about HR and health and safety. They will:

  • Understand your specific business needs and give legally reliable and practical advice that balances outcome with risk

  • Communicate to you simply and clearly

  • Constantly complete training with up-to-date legislation. Email support is also available. Your expert will respond to queries within one working day

Complete audit trail

Get a secure, personalised case viewer. For all new incidents, get complete peace of mind that there's a fully traceable audit trail in place with:

  • Reference numbers for every incident

  • Case notes will be took and stored for your reference

  • Optional follow-up emails after each call to clarify the main points of the conversation and next steps

  • A report from your dedicated expert, which gives an end-to-end history of each case (from website usage, documents downloaded, and case reports). This saves time and money if a solicitor requires the full history of an incident

Indemnified advice

Get £50k indemnity per case, and legally reliable advice that you can depend on.

Extra advice and service features

Unable to find the answer you’re looking for on our website? You can use the Message Us service on the Sage HR Advice home page, or the Call Us option.

Note

When you call the advice line, we ask a security question to make sure we're giving advice to the correct person. Have to hand your Sage account or serial number, or your case number if you’re calling about a matter you've already discussed.

How do I get Sage HR Advice?

If you subscribe to Sage 50 Payroll UK, your subscription includes Sage HR Advice Online, but you can upgrade to Sage HR Advice Professional or Premium.

Without Sage 50 Payroll UK subscription you can still choose to subscribe to any of the three Sage HR Advice plans.

If you're interested in Sage HR Advice or upgrading to the next level of cover? Use this form (opens in a new tab) and a member of our sales team will be in touch.