Compensation Planning | Frequently asked questions

What happens when an employee is terminated during the planning process?

If an active employee is part of the compensation planning process but is then terminated during the planning window, they will display in that manager's totals for suggested and requested amounts. You must refresh the plan for the terminated employee to be removed completely from the totals.

If HR amends the compensation plan in the HR Portal, will the manager see the change immediately?

Yes, WX is updated automatically and immediately.

What do you do when a manager leaves the business during the compensation planning process?

When a team member leaves, you have a number of actions to update the compensation plan structure before you refresh the plan. If actions are not followed, refreshing the compensation plan will result in APEX ERROR: Attempt to reference null object error. 

Required actions:

  1. Ensure the leaver's reporting line is redirected.
  2. Select the Team Member Record for the manager leaving. Go to the Plan related list and select the appropriate Plan name. In the field Planner, update the name to the replacement manager.
Note
  • The new Manager must be part of the existing plan.
  • Managers cannot be added by refreshing.

If managers are ineligible, can they still plan? 

Yes, as long as they are not excluded and in the planners list.