If your organization uses single sign-on (SSO) and/or multi-factor authentication (MFA), you might need to activate an authenticator app such as Microsoft Authenticator, Google Authenticator, or Salesforce Authenticator before you first log in. Your browser may need additional configuration so that you can take advantage of single sign-on. Refer to your system administrator or HR representative for more information.
To log in:
- Go to the self-service web address provided by your organization.
- Use your company-provided single sign-on credentials to authenticate. Depending on your company's setup, this may involve multi-factor authentication, sometimes known as 2 factor authentication (2FA), where you need to enter a code from an email, SMS, or authenticator app, or use biometric data, to approve the login.
When you have successfully logged in, you are redirected to the WX self-service portal homepage.
Tip If you need to change or reset your registered device for two-factor authentication, add a new device, or deregister a lost or stolen phone, the process depends on your provider. Contact your administrator or HR representative for guidance.