Sage People WX self-service portal help

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The WX self-service portal powered by Sage People brings the full range of your company's HR processes to your desktop or mobile. Sign in to access all the day-to-day HR-related tasks you need to do, such as booking vacation, registering an absence, or entering goals and objectives.

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Frequently asked questions
How do I change my profile photo?

You can update your profile picture in the Work Details section. This might be named differently in your organization.

  1. Go to your Work Details process.

  2. Select Edit details.

  3. In the Profile Picture section, select Upload File and navigate to an image file on your device.

  4. Upload the file, then select Save.

See Updating your work details and photo.

How do I view my payslips?

If your organization uses a payroll provider through Sage People, you can access your payslips within WX.

In the menu, select the service hosting your Payslips process:

Screenshot: select the Payslips process from the WX menu

See Payslips.

Where can I find my contract?

Sage People has no standard process for displaying your contract, so how to find your contract to review its details depends on how your administrator has set your system up. For example:

  • You can view your contract as an attachment in a Manager Note process. The process may be named Supporting Documents or Employee Documents, or something else.

  • If you had a contract change during your employment, your HR team may have sent the contract to you as a PDF document by email. Check your email account.

  • If your company uses Sage People Recruit for recruitment, your contract may have been sent to you as an attachment to an email. Check the email account you used during the recruitment process.

  • If your company uses DocuSign to send documents for signature, the link to access the signed document will be in the DocuSign email. Check the email account you used when the contract was sent to you.

If you are not sure where to find your contract, contact your HR team.

How do I change my password?

If your organization uses single sign-on, your login to WX is managed through your organization's authentication provider, and you do not need to change your password within WX.

If your organization requires you to use a username and password to log in, password expiry is managed by your administrator. Your organization can set policies to expire passwords after a certain duration. When your password expires, you will be prompted to change it when you log in.

To reset your password, log out of Sage People WX.

Select Forgot Your Password? on the Salesforce login screen.

Enter your username and follow the instructions on the screen.

See Logging in with a username and password.

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