When your administrator enables the Sage People mobile app for your organization, they'll send you a setup link. Follow the instructions below to download and log in to the app.
Resolution
Prerequisite
You need to configure the Sage People mobile app for your organization before you can use it. If you don't have access, contact your administrator.
To distribute these instructions to your end users, copy this link:
https://help-people.sage.com/wx/Content/SP_Mobile/SP_Mobile_GetStarted.htm
Step 1: Follow the link
Your HR department will distribute a setup link that configures the app for you automatically. Open this link on your mobile device.
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If you haven't installed the app yet, the link directs you to the Google Play store or Apple App Store
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If you've installed the app already, the link configures and opens the app on your device
If you access the link from a desktop device, it takes you to a page about the app in the Sage People Community.
Step 2: Install the app
The link takes you to the appropriate app store for your device. Tap to install the app.
Step 3: Log in
When the app prompts you, select Yes, log in to connect the app to your organization. Select Login and follow the on-screen instructions.
After logging in, the app will ask you to set up a PIN. You can also enable biometric authentication to use the next time you sign in.
Depending on your organization’s policy, the app will ask you to sign in again with your credentials after a certain period of time. Typically this is every 30 or 60 days.
If you have any queries, contact your HR team.
Video: sign in to the app
Watch the video overview below which walks through downloading and signing in to the app.
If you need to set up and start using the app manually, follow this procedure on your device to configure the sign-in URL manually.
You can find your organization's custom domain by going to Setup, selecting Company Settings and then clicking My Domain.
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Install the app from the Google Play store or the Apple App Store.
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Open the app and tap Set Login URL.
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Tap the Add + button.
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Enter a name for the login URL, for example "MyOrg URL".
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Enter your organization's My Domain URL, for example: "yourorg.my.salesforce.com".
- Tap Add Login URL.
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Tap the Back arrow.
- Tap Login.
You can now authenticate using your Sage People credentials or single sign-on details.
Video: set the login URL for the Sage People app