Competencies are factors of behaviors or personal values assessed during a competency assessment. A competency assessment typically looks at between three and a dozen competencies. Each competency is, in turn, made up of a number of indicators. The competency questionnaire presents the indicators for all the competencies and asks the assessors to rate the employee for each indicator. Each competency normally has between three and a dozen indicators.
When a competency assessment is scored the individual indicator scores within each competency are averaged to give a score for that competency.
Indicators
Indicators are the individual aspects of behavior or personal value that make up a competency. They are the questions used in the online questionnaire.
When a competency assessment is scored the assessors scores for each indicator are averaged, with the self score kept separate.
Indicator comments
Indicator comments are optional text comments given by assessors to explain their assessment of that indicator. Indicator comments are included in the results without identifying who entered them, although the type of assessor is given. Bear in mind that the comment itself sometimes identifies who gave it.