We built Sage People on the Salesforce platform, and Sage People users require Salesforce licenses to use the system. Typically, your org has the following types of licenses for users:
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Administrator licenses
All users who need access to the HR Manager portal or Recruit require administrator licenses. This includes the System Administrator, any other HR and Recruit administrators, HR team members, and recruiters. Administrator licenses are full Salesforce User licenses.
Some integrations, such as DocuSign or APIs, can also require an administrator license.
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User licenses
All Team Members who use WX and have User records require user licenses. User licenses are Salesforce Platform User licenses.
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Sandbox licenses
Sandbox licenses are for using the organization's sandbox environment.
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Support licenses
Your organization needs a support license during implementation and for ongoing support after implementation. Support licenses are full Salesforce User licenses. Sage People assigns a support license for each customer free of charge.
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Data only licenses
A data only license is a Sage People license with no associated Salesforce user license. Use these licenses for Team Members who don't require access to WX and have no User records.
You can view the number of available and used user licenses for each license type in Company Information in Setup. For more information about user licenses, see Salesforce help content on user licenses. Salesforce doesn't currently provide a mechanism for sending notifications when the number of licenses of a particular type reaches a threshold value. You can find third-party guidance for how to set up a Flow for this purpose.
You'll typically allocate a license when you create a new user record.
You can order more user licenses through the License Hub in the Sage People Community.