Known issues

  • Package: All

    Area: Translations

    Issue

    ​Sage People terminology is translated immediately following package release when the English source has been finalized​​. You may notice a delay in availability of translated content for recently added features.

    Translations for all languages are prepared and released in parallel.

  • Package: HCM

    Area: Guest User

    Issue

    PDF template not rendering images.

    Occurrence: Winter 21 R11 onwards.

  • Package: HCM

    Area: People Management Workflow

    Issue

    Field Sets are not currently supported in People Management Workflow.

    Occurrence: Winter 22 R9 onwards

  • Package: HCM

    Area: Absence Accrual log

    Issue

    The Absence Accrual log is not displaying cap events when an accrual has reached the maximum value set in Absence Accrual Seniority. Caps continue to work and maximum accrual values are enforced but cap events are hidden from the Accrual log.

    Occurence: Spring 21 R4 onwards.

  • Package: HCM

    Area: People Groups, Bank Accounts

    Issue

    Experienced in Mozilla Firefox browser only: when using People Groups and Bank Accounts processes, selecting the down arrow does not display more actions.

    Occurence: Winter 22 R9 onwards

    Work around

    Use an alternative browser such as Google Chrome for access to these processes.

  • Package: Recruit

    Area: viewing resumes and cover letters

    Issue

    With the transition to Salesforce Lightning a configuration change is required to enable resumes and cover letters to be viewed in the Files Related List.

  • ​Package: Time

    Area: Time-Off Absence calendar

    Issue

    Show partial days in absence calendar is on by default. ​As part of the transition from beta release to General Availability, the partial days feature is now set on by default - you can disable the feature for the duration of this release but it will be re-enabled with the next release.

    Occurence: Spring 21 R2 onwards

  • Package: Time

    Area: Absence Day Record

    Issue

    Absence Day Records do not work correctly if there is no Absence Accrual Rule and no Absence Accrual Seniority

    Occurence: Summer 21 R8 onwards.

  • Package: Time

    Area: Absence, Calculated Length

    Issue

    Salesforce field level validation is not working correctly for the Absence Calculated Length field and no error is reported if the formula using Calculated Length is matched. This can result in absences being created with no Calculated Length value.

    Occurrence: Spring 21 R5 onwards.

  • Package: Time

    Area: Absence Date Validation

    Issue

    Absences without a start date or an end date are not valid. Attempting to create an absence without supplying both date results in an error.

    Occurence: Summer 21 R6 onwards.