Risk Mitigation

The Risk Mitigation process enables you to keep track of team members' vaccination and test status, helping you to comply with regulatory requirements around workplace risk mitigation, and helping to ensure the safety and well-being of your employees.

Note

If you have already enabled or are planning to enable the Risk Mitigation feature, please ensure you are allowed to process your employees' personal data for the purpose of vaccination status and/or test evidence tracking. It is your responsibility as the data controller to process the personal data of your employees in compliance with applicable laws, including but not limited to labor and data protection laws. Sage will not be responsible for any use of this feature which would result in a breach of applicable law.

When enabled, this process allows team members to record details of any vaccinations and test results they have received using the WX portal. The process can record all employee vaccination and testing events, including the date of the vaccination or test, the type of vaccine received or test taken, the number of vaccine doses received, and details of any vaccination boosters. There are field sets for both vaccination events and testing events, enabling you to capture additional information from employees if required.

Team members can upload supporting evidence of their vaccination and test status. Employees who have not received a vaccine can register their unvaccinated status and add explanatory comments or supporting evidence for exemption.

A Risk Mitigation approval process can be used to forward events to an HR manager for approval. Events can be approved by an HR manager for the team member's HR Department, or by a user with HR administrator permissions.

Access to the Risk Mitigation process is controlled by settings on the Policy page.

To enable the Risk Mitigation process and make it available to team members:

  1. Enable the Risk Mitigation and Risk Mitigation Test Tracking options as required for your policies.

    • Risk Mitigation enables team members to enter vaccination details.

    • Risk Mitigation Test Tracking enables team members to enter test results.

  2. Set up Risk Mitigation for all team members that require it. You can either:

    1. Set up Risk Mitigation for all team members in a policy using the Set up Risk Mitigation for all policy members button on the policy page. This button becomes available after you have enabled Risk Mitigation for the policy and saved the policy.

    2. Set up Risk Mitigation for specific team members using the Risk Mitigation flow on the Configure Package page. Use this flow to filter and select team members across policies and departments.

  3. Enable the scheduled update job that updates team member vaccination statuses overnight using the Schedule update job for Risk Mitigation option on the Configure Package page.

  4. Create a Risk Mitigation WX Process for one of your services.

  5. Optionally create an HR Noticeboard for Risk Mitigation.

Note

You can customize the service to the requirements of your organization by adding new vaccination types, test types, and exemption reasons by updating custom fields in the Personal Risk Mitigation object.

You can also adjust the vaccine efficacy delay (the time period between the last full vaccination event and the team member status showing as "Vaccinated"), and the date at which the efficacy delay comes into effect. These values are stored in the Risk Mitigation custom metadata type.