Delegated Access | Business context

How customers use Delegated Access

Delegated Access enables customers to authorize an individual to view and complete Actions in WX on behalf of another. Delegated Access is most commonly used between an executive level manager and their personal or executive assistant, where the assistant is familiar with the manager’s work. It can also be used in teams with co-managers.

Assistants can:

• Approve vacation requests from team members who report to the manager.
• Approve employment change requests raised by team members who report to the manager.
• Initiate employment change requests for team members who report to the manager.
• Approve timesheets for team members who report to the manager.

Assistants cannot:

• Approve performance reviews from team members who report to the manager.
• Track progress against team member objectives.

Advantages of using Delegated Access

Advantages of using Delegated Access include:

User group	Advantages
Managers	Save time by giving trusted assistants the authority to act on their behalf. Have more time to focus on strategic work rather than system admin.
Team members	Reduce delays for team members waiting on managers to approve their requests.
HR	Have fewer inquiries from team members who would otherwise escalate their requests to HR if a manager is not around to approve it.

Delegated Access scope in Sage People

Sage People allows customers to set up delegated access for the following processes:

• Time Off: Assistants can approve vacation requests from team members who report to the manager.
• HR Requests: Assistants can approve and initiate employment change requests for team members who report to the manager.

• Timesheets: Assistants can approve and initiate timesheets for team members who report to the manager.