Talent Plan | Business Context

Overview

The Talent Plan process enables organizations to identify team members with high potential as well as team members who are at risk of leaving. Talent planning can be an integral part of an organization’s performance and talent management strategy, providing input into development planning associated with competency or skills assessments, or as a stand-alone quick view of identifying high performing or flight risk team members.

How customers use Talent Plan

Talent Plan enables the organization to create an assessment of a team members to determine their current performance level and potential, as well as the risk of their leaving, the likely reason, and consequence of leaving for the organization.

Sage People represents the results of the assessment in WX on a Talent Plan Org Chart for the team and if configured, on an overall 9 box grid. If a team member is identified to be at risk of leaving, managers can enter the steps they plan on taking to retain the employee.

Team members cannot access the Talent Plan process. Either the team member’s manager or the HR team usually enter the talent plan, as shown in the following diagram:

Diagram of the Talet Planning process

WX location

The Talent Plan process is usually located within the Performance service for managers only to see:

Screenshot: Talent Plan WX process

Talent Plan detail view

There are two Talent Plan detail views in Sage People:

  • Org Chart view

  • 9 Box Grid view

Org Chart view

The Org Chart view is the default view for the Talent Plan process:

Screenshot: Talent Plan org chart view

In the org chart view, each team member has two 9-box grids next to their name which use colored tiles to represent:

  • Performance against potential on the left:

    Screenshot: View of Performance vs. Potential

    In this example, John Sheridan is performing at a high level and has a medium level of potential for advancement.

  • Risk of leaving against impact of loss on the right:

    Screenshot: View of risk of leaving vs. impact

    In this example, John Sheridan has a low risk of leaving and his impact of loss to the organization would be high at this time.

Sage People calculates performance against potential and risk of leaving against impact of loss based on the data that is entered in the team member’s talent plan:

Screenshot: View of new talent plan

For more information on how Sage People normalizes ratings for performance against potential, see Score normalization process (help center).

9 Box Grid view

WX enables managers to display talent plans as 9 box grids for their complete team. Team members are placed on the grid according to their Performance and Potential ratings:

Screenshot: 9 box grid view

Team members without a talent plan are displayed as Unclassified beneath the team 9 box grid:

Screenshot: View of Team Member without a talent plan

Talent Plan reports

The following standard reports can be found on the Reports tab:

Features

  • Talent Planning can either be done as an HR driven process, meaning any updates to a talent plan are made by HR people via the HR Portal, or as a WX process, meaning any updates to a talent plan are made by managers in WX.

Assumptions

  • The 9 values that appear within the 9 box grid can be updated based on customer requirements.

  • If there are more than three ratings used for Potential, Performance, Risk of Leaving, or Impact of Loss, the standard score normalization process (help center) will be followed.

Customer input

As part of the planning process, customers will be asked to answer the following questions:

  1. Will you use talent planning?
  2. Who will enter talent plans?
    • HR only

    • Manager and HR

  3. Do you want to use the 9 Box Grid to visually display performance against potential for all members of a manager’s team?

  4. If you are using the 9 Box Grid, what labels to you want to use to assign to each box of the grid? Standard labels are described in the following table:

    Standard values for performance and potential

    Standard description

    Low Performance, Low Potential    

    Under Performer

    Low Performance, Medium Potential

    Dilemma

    Low Performance, High Potential

    Enigma

    Medium Performance, Low Potential

    Effective

    Medium Performance, Medium Potential

    Core Employee

    Medium Performance, High Potential

    Growth Employee

    High Performance, Low Potential

    Trusted Professional

    High Performance, Medium Potential

    High Impact Performer

    High Performance, High Potential

    Future Leader

  5. What reasons for potential flight risk will you track? Standard reasons include:

    • No career progression

    • Seeking new skills

    • Salary

    • Personal/family change

    • Work environment

    • Fitting in to team

    • Other

  6. The standard 3 level Low, Medium and High scale is recommended for assessing Potential, Performance, Risk of Leaving and Impact of Loss. Another scale can be used, but score normalization follows the standard algorithm.