Salesforce updates

Important If you have a notification from Salesforce that you don't see listed here, raise a case with our support team.
Note The time frames we've given can be subject to change, by Sage or Salesforce, and we've given them as a guide only.

Salesforce email date and title Security update Enforcement dates Sage People article
20 May, 2026 - Product and service notification

7 July, 2026 - ACTION REQUIRED: Update Unsupported Platform SOAP API login

SOAP retirement
  • Summer 2026: Optional
  • Summer 2027: Mandated

  • Winter 2027: additional permission required

SOAP API retirement
15 May, 2026 - Prepare for certificate changes starting June 2026 Root certificate transition 5 February, 2026 Root certificate changes
15 May, 2026 - Prepare for certificate changes starting June 2026 Deprecation of dual-use certificates Effective 15 June, 2026 Deprecation of dual use certificates
6 May, 2026 - Action required: Upgrade the security of your Salesforce experience

7 July, 2026 - New Enforcement Timelines for Phishing-Resistant MFA and MFA for All

Phishing resistant MFA
  • Sandboxes: Starting 1 October, 2026, staggered over approx. seven days
  • Production: Starting 1 October, 2026, staggered over approx. 30 days

Phishing-resistant Multi-Factor Authentication (MFA) for privileged users and admins
11Sept,2026 - Prepare for Email to Become the Default Login Experience Prepare for email to become the default login experience
  • Sandboxes: August – October 2026

  • Production: October 5th – November 2026

Prepare for email to become the default login experience
N/A OAuth 2.0 username - password flow for connected apps February 2027 OAuth 2.0 - username - password flow for connected apps
N/A (popups in your org) Using Help Agent inside the Salesforce platform No enforcement, rolling out across orgs from late September Using Salesforce Help Agent within your Sage People org
N/A Disabling email address verification No enforcement Disable email verification