Add roles for administration and external users
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Go to Setup > Users > Roles.
If Sage People displays the Understanding Roles page, select Set Up Roles.
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On the Creating the Role Hierarchy page under the name of Candidate Experience Portal select Add Role.
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Complete the fields as follows:
Field What to enter Label Enter Account owner. Role Name Automatically completed for you with the Label you entered. Leave the default value This role reports to Automatically completed for you with the name of Candidate Experience Portal. Leave the default value. Role Name as displayed on reports Leave blank. Opportunity Access Select Users in this role can view... -
Select Save.
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On the Role Hierarchy page select the name of the role you have just created.
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On the Role page select Assign Users to Role.
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In the Available Users Search picklist select All Users.
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In the list of available users select User User and select Add.
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Select Save.