Digital assistant for Microsoft Teams enhancements

The Sage People digital assistant for Microsoft Teams has been updated with the following enhancements:

  • Support for booking partial days

  • Action Event support for absence booking

  • Additional commands for absence booking

  • Usability enhancements and bugfixes

Partial day booking

Team members can now book partial day absences in the Sage People app. If the rate unit is set to Hours for the team member's absence accrual pattern, the Duration field is editable. Team members can book partial days by editing the number of hours in the field. This field also supports decimal values.

Screenshot: booking a partial day (in hours) in the MS Teams app

For more information about Absence Accrual Patterns, see Absence and Vacation | Creating a new absence accrual pattern.

Action Event support

Action Events are now supported for absences booked and approved/rejected in the Sage People app. When a team member books an absence or a manager approves or rejects an absence, the same Action Events used by WX are triggered, so that email notifications can be received in addition to app notifications.

For more information about setting up Action Events, see Overview.

Additional commands

The chatbot uses natural language processing to interpret your request, and has been trained to recognize a number of additional commands to make absence booking more intuitive. The following additional commands are now recognized for absence booking:

  • Absence booking

  • Book absence

  • Book a holiday/Book holidays

  • Book a vacation/Book vacations

  • Book a sick day

  • Book a sick leave

  • Book sick leave

  • Book leave

  • Book PTO

  • PTO

  • Book time off

  • Book

For more information, see App features.

Teams app availability

Since initial release, the Sage People digital assistant for Microsoft Teams has been rolled out to additional geographies, and is now available in over 60 countries in the Americas and Europe, including the UK, USA, Canada, and Germany.

Note Updated August 2024: the Sage People digital assistant for Microsoft Teams is now available worldwide.

Further information about Teams integration

The Sage People digital assistant for Microsoft Teams provides seamless access to your organization's time off processes using a chatbot that lives inside Microsoft Teams. The digital assistant enables team members and managers to perform common tasks such as booking vacation and other absences, checking absence balances, and approving absence requests directly in Microsoft Teams, without having to open a different interface.

See our detailed step-by-step guide to enabling the Sage People digital assistant for Microsoft Teams in your organization: Teams integration: introduction.